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[description], Story, any other text you want to use. Microsoft Great Plains - typical problems and fixes – overview for IT Administrator by: Andrew Karasev
If you have Microsoft Great Plains and support it for your company then you need to know typical set of problems you have in Great Plains and their fixes to have Great Plains run smoothly in your company. We'll describe techniques applicable to Microsoft SQL Server as well as to legacy platforms: Pervasive SQL.2000 (btrieve) and ctree. The last Ctree/Pervasive version is 7.5. New Microsoft Great Plains 8.0 is for SQL Server/MSDE. You should also know that Great Plains as well as Small Business Manager is written in proprietary Great Plains Software language/environment: Great Plains Dexterity, which has Dynamics.exe and Dynamics.dic files as the core of the Great Plains workstation. How to delete the user? This is the first problem you encounter - when user shuts down the computer - Great Plains doesn't have the command to log off the user and when user tries to login the next day - she gets error message that user is already logged on. The fix:
How to unlock the batch? This happens when user posts the batch and has her computer crashed (via surfing the internet - smile - or things like this)
Now we would like to stress you the need to move away from Pervasive SQL 2000/Ctree platforms - you are in trouble - Microsoft Business Solutions cuts technical support for Microsoft Great Plains 7.5 and prior on these platforms. This means not only the support, but also tax updates (especially Payroll and Federal Magnetic Media). What is migration from Ctree/Pervasive.SQL 2000 to MS SQL/MSDE? MBS has migration tool. You need first to install Great Plains on SQL Server with exactly the same account/segments structure and then install migration tool (it is Dexterity chunk) on your ctree/Pervasive workstation - then, when you integrate the chunk - you will map it to target SQL-based Great Plains Company, select all system and company tables, click the button and it will move all your tables one-by-one. In the case when your Great Plains ctree/Pervasive has third parties - you need to check if the vendor has migration tool - otherwise you have to do manual move, use SQL Linked server to your legacy data Do I need consultant? It is probably good idea to have consultant to do the upgrade. We strongly recommend you to use consultant in the following cases
Good luck in fixing and if you have issues or concerns – we are here to help! If you want us to do the job - give us a call 1-866-528-0577! help@albaspectrum.com
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